Location

282 Convair Ave.
Chico, CA 95973

Description

Summary

Build.com (Improvement Direct) is seeking a driven, analytical individual to assist in managing & revising processes and compiling & analyzing data. The Call Center Assistant will be responsible for collecting, analyzing and reporting data in order to increase sales productivity. This individual will have the ability to truly make a difference with regards to the total success of the company.

Essential Job Functions and Responsibilities

• Prepare and Analyze daily, weekly and monthly reports including call reports, sales reports and payroll reports
• Audit and Analyze daily orders
• Approve/Deny No Charge Replacement orders
• Audit commission reports and investigate disputed orders
• Manage the schedule (with direction) for a call center of over 60 people
• Correct Timecards

Performance Skills

• Attention to detail
• Commitment to task
• Communication
• Initiative
• Innovation

Job Requirements

• High School Diploma or equivalent
• Strong verbal and written communication skills.
• MS Office Suite; advanced knowledge of MS Excel to include pivot tables preferred.
• Critical thinking skills and analytical/problem solving skills and abilities.
• 45 wpm typing experience

Apply for Job Email to Friend Contact Us